ahfiah app FAQs
Q1: What is Ahfiah?
A1: Ahfiah is a marketplace that connects users with service providers in their community. Whether you need a barber, caterer, laundromat, or any other local service, Ahfiah helps you find reliable professionals.
Q2: How do I download the Ahfiah app?
A2: You can download the Ahfiah app from the Google Play Store for Android devices and the Apple App Store for iOS devices. Simply search for "ahfiah" and click download.
Q3: How do I create an account on Ahfiah?
A3: After downloading the app, open it and click on "Sign Up." You will be prompted to enter your email address, create a password, and fill in some basic information. Once you complete the registration process, you'll be ready to start using Ahfiah.
Q4: How do I find service providers on Ahfiah?
A4: You can find service providers by using the search bar at the top of the app. You can also browse through different categories to explore available services.
Q5: Can I leave reviews for service providers?
A5: Yes, you can leave reviews for service providers on Ahfiah. After using a service, simply go to the provider's profile and leave a comment. Your feedback helps others make informed decisions.
Q6: Are there any fees for using Ahfiah?
A6: Downloading and using the Ahfiah app is free for users. However, service providers may set their fees for the services they offer. Ahfiah does not take any commission from these fees.
Q7: How do I create discount vouchers as a service provider?
A7: Service providers can create coupons and promotions by logging into their Ahfiah Business Plus account. Go to the "Coupons" section, create a new coupon, set the discount and terms, and submit it for approval. Once approved, your coupon will be visible to users.
Q9: How is user data protected on Ahfiah? A9: Ahfiah takes user privacy and data protection seriously. We use secure encryption methods to protect your personal information and ensure it is not shared with third parties without your consent. For more details, please refer to our Privacy Policy.
Q10: What should I do if I have a bad experience with a service provider? A10: If you have a negative experience with a service provider, please leave a detailed review on their profile to inform other users. Additionally, you can contact Ahfiah's customer support to report the issue and seek assistance.
Q11: How can I become a service provider on Ahfiah?
A11: Download the Ahfiah Seller App from the Google Play Store or Apple App Store to become a service provider. Sign up for Ahfiah Business Plus, create your business profile, and start listing your services. You'll gain access to tools and features to help you grow your business.
Q12: How do I update my business profile on Ahfiah?
A12: Service providers can update their business profiles by tapping here
Q13: How do I contact Ahfiah customer support?
A13: You can contact Ahfiah customer support through contact us. Our team is here to assist you with any issues or questions.
Q14: What areas does Ahfiah currently serve?
A14: Ahfiah is available in various cities across Nigeria. We are continuously expanding our network to include more regions. Please check the app to see if Ahfiah is available in your area.
Q15: How can I provide feedback about the Ahfiah app?
A15: We welcome your feedback! You can provide feedback directly in the app through the "Feedback" section . Your input helps us improve and enhance the Ahfiah experience for all users.